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​ACCESSIBILITY STATEMENT

This statement was last updated on December 19, 2025.
 

At Matriark, we are committed to ensuring digital accessibility for all visitors, including people with disabilities. We believe everyone should be able to access, navigate, and engage with our websites and digital experiences with ease and dignity.

 

This Accessibility Statement applies to the Matriark parent website and all brands operating under the Matriark house, including but not limited to House of Matriark Coffee Co., Maternally Melanated, and any future Matriark-owned brands.

Our Commitment

We strive to make our websites as accessible and user-friendly as possible by:

  • Designing content that is clear, readable, and easy to navigate

  • Using layouts that support assistive technologies

  • Maintaining sufficient color contrast for readability

  • Providing descriptive text for images where possible

  • Structuring content for compatibility with screen readers and keyboard navigation

 

Our goal is to align with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, wherever reasonably possible.

Ongoing Efforts

Accessibility is an ongoing process. We continuously review our websites and digital content to improve usability and accessibility as technology, standards, and user needs evolve.

 

While we work to ensure broad accessibility, some content or features may not yet fully meet every accessibility standard. We are actively working to identify and address these areas.

Third-Party Platforms

Some areas of our websites may include third-party tools, applications, or embedded content (such as payment processors, email sign-up forms, or social media integrations). While we aim to work with accessible partners, we do not have direct control over the accessibility of third-party platforms.

Feedback & Assistance

We welcome your feedback on the accessibility of our websites. If you experience any difficulty accessing content, using features, or navigating our site, please let us know so we can assist you and improve our experience.

 

Contact Us:

 

When reaching out, please include:

  • The webpage or feature you were trying to access

  • A brief description of the issue

  • Any assistive technology you are using (optional)

We will make every reasonable effort to respond and provide support promptly.

Our Values

Matriark is built on care, intention, and inclusivity. Accessibility is an extension of our commitment to creating thoughtful, welcoming spaces — both online and offline — for all members of our community.

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