Privacy Policy

Effective Date: October 19, 2025
Last Updated: December 19, 2025

1. Introduction

Matriark (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, interact with our brands, or join our community.

Matriark operates as a parent brand and house of intentional brands, including but not limited to:

House of Matriark Coffee Co.
Maternally Melanated

This Privacy Policy applies to all websites, pages, forms, and communications operated under the Matriark name, unless otherwise stated.

2. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide

When you voluntarily submit information through our website, we may collect:

First and last name
Email address
Contact information
Any information you provide through forms, subscriptions, or inquiries

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited and time spent on the site

This data helps us understand how visitors interact with our site and improve our offerings.

3. How We Use Your Information

We may use the information we collect to:

Communicate with you
Respond to inquiries or requests
Send newsletters, updates, or early-access notifications
Improve our website, content, and brand experience
Manage waitlists, subscriptions, and community engagement

We do not sell or rent your personal information.

4. Email Communications

If you sign up for our mailing list, waitlist, or community updates:

You may receive emails related to Matriark or its brands
You can unsubscribe at any time using the link provided in our emails

Unsubscribing will stop future communications but may not remove data stored for legal or operational purposes.

5. Sharing Your Information

We may share your information only when necessary and only with:

Trusted service providers (such as website hosting, email platforms, or payment processors)
Legal authorities if required by law

These third parties are required to keep your information secure and confidential.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

Enhance user experience
Analyze site traffic
Remember preferences

You can control cookie settings through your browser preferences.

7. Data Security

We take reasonable measures to protect your personal information. While no system is 100% secure, we strive to use commercially acceptable means to safeguard your data.

8. Children’s Privacy

Matriark does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us and we will promptly remove it.

9. Your Rights and Choices

Depending on your location, you may have the right to:

Request access to your personal data
Request correction or deletion of your data
Opt out of marketing communications

To exercise these rights, please contact us using the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Email: hello@matriarkco.com
Website: www.matriarkco.com